Certified Health Unit Coordinator Practice Exam 2025 – Complete Study Resource

The role of a case manager is specifically designed to coordinate care for patients, especially in a hospital setting. Their primary responsibilities include acting as a liaison among all parties involved in a patient’s care, including the patient, healthcare providers, and insurance companies. This function is crucial for ensuring that patients receive the appropriate services they need while navigating the complexities of healthcare systems, including insurance coverage.

Case managers often assess the patient’s needs, develop care plans, and facilitate communication among different stakeholders to ensure continuity of care. This coordination helps to streamline processes, minimize delays in care, and improve patient satisfaction. The emphasis on collaboration and navigation of healthcare resources distinctly defines the role of a case manager, setting it apart from other positions like nurses, health unit coordinators, or social workers who may have their specialized functions but do not primarily focus on the comprehensive coordination of care across multiple domains.